To provide an email integration broker capable of adding complex CRM records and Oracle database updates.
Improved support tracking and fault resolution times, via intelligent business process automation.
A secure data parser that joins the dots between online support requests, employees and CRM records.
To provide a multifunctional email integration tool capable of processing mass volumes of incoming comms.
To automate free trial & order processing. A 24/7/365 automation solution that eliminates manual administration processes and human error.
A fully managed software service offering advanced inbound email automation, integration and resource optimisation.
To streamline customer database creation from multiple sources. Advanced email parsing, capable of common field creation and CRM updates.
To deliver a ticketing system that could efficiently organize customer support requests .