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Automate your business processes with ThinkAutomation

On-premises or cloud workflows to parse, process and react to millions of messages - automatically

ThinkAutomation is a business process automation (BPA) solution designed to automate on-premises and cloud-based business processes that are triggered from incoming messages. Messages can be received by email, database records, webhooks, web forms, SMS messages, Teams messages, documents, local files and other messages sources.

When a message is received, ThinkAutomation automatically executes one or more Automations. Automations are created using an easy to use drag-and-drop interface to run simple or complex processes.

Automations can parse and extract data from incoming messages and perform multiple business process actions. Actions can include: updating company databases, CRM systems and cloud services, sending outgoing emails, Teams & SMS messages, document processing, custom scripting, integration and much more.

Think Automation Screenshot
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ThinkAutomation is designed to handle any business process - locally and in the cloud. The built in IDE provides low-code workflow creation of simple and complex automations. ThinkAutomation can work in any application, on any scale required.

Develop the automations that work for you. With ThinkAutomation, you get an open-ended studio to build your automated workflows without volume limitations, and without paying per process, licence or ‘robot’.

Own your process automation environment end-to-end

On-premises Installation

Run ThinkAutomation in your own environment. Access and update on-premises data.

Connect To The Cloud

Connect Automations to public web forms. Connect to and update cloud services. Provide a secure gateway to on-premises data.

Reduce Costs

Create any number of Automations. Save time & costs by automating business processes. Process unlimited messages without additional costs.

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Popular Workflows

Email Parsing

ThinkAutomation is a smart email parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place. more..

Document Processing

ThinkAutomation is great at document processing. Automations can parse email attachments, convert files, extract and upload data, and eliminate the admin that comes with file management. more..

Database Monitoring

Use ThinkAutomation to create custom database queries and lookups as part of your workflows. Automations can pull data from your databases and run the required follow-up tasks automatically. more..

Data Transformation

ThinkAutomation is a smart data transformation solution. Extract, transform & load data from and to multiple databases, CRM systems and cloud services. more..

Unified Communications

Monitor multiple inbound communication channels. ThinkAutomation can ensure the correct response is sent and team members notified. more..

Web Gateway

ThinkAutomation can receive web form posts or API webhooks and instantly execute your workflows. Automate your back-end processing without coding. more..

See a full list of available automation actions


Choose an Edition that’s right for you.



Basic Edition

  • 5 Message Sources
  • 500 Processed Messages Per Day
  • 1 Studio User


Standard Edition

  • Unlimited Message Sources
  • Unlimited Messages Per Day
  • 2 Studio Users


Professional Edition

  • Unlimited Message Sources
  • Unlimited Messages Per Day
  • 10 Studio Users
  • Custom Scripting
  • Custom Action Designer
  • Load Balanced & Failover Options

All editions include free product updates during the life of your subscription and access to the product support community. Premium support includes direct contact with support technicians via email, live chat and telephone.

Prefer to pay via invoice or need more? Our Enterprise edition can be tailored to your needs
  • tick icon Everything covered in the pro edition, plus access to our technicians
  • tick icon High availability and failover
  • tick icon Options for extended support and services
  • tick icon Only pay for the extras you need
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