Business Process
Automation Software

Automate Inbound Message Processing

Process messages from multiple sources including:

Create multiple business process Triggers using an easy to use drag and drop workflow interface.

Business Automation Triggers

Triggers can run multiple automated actions including:

Update Databases

Email To Database
Parse & Extract Data From Incoming Messages
Update Any Database
Lookup Data From Any Database
Monitor Database Changes

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Auto Responses & Notifications

Send Outgoing Emails
Send Slack Notifications
Send iOS Notifications
Scheduled Sending
Create Custom Outgoing Attachments

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Document Processing

Convert Incoming Message To PDF
Convert Word & Excel To PDF
Create Custom Reports
Word Mail Merge
Process Attachments

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Social Automation

Monitor Twitter
Automate Twitter Posts
Automate LinkedIn Posts
Automate Facebook Posts
Scheduled Posting

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SMS & Calls With Twilio Integration

Receive & Process Incoming SMS Messages
Send SMS Messages
Scheduled Sending
Wait For SMS Reply & Act On The Response
Make Telephone Call

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Sentiment Analysis

Get Sentiment Score For Any Message
Train Sentiment Analyser
Execute Actions Based On Sentiment
Classify Messages


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Translation & Geo-IP

Translate Incoming Emails & SMS
Translate Any Text
Create Sound File Of Spoken Text
Lookup Country & City For Any Email/IP


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Update CRM

Update Microsoft Dynamics & Salesforce
Save Attachments To CRM
Lookup Data From CRM
Email To CRM


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Office 365 & SharePoint

Sync Any Office 365 Mailbox
Create Contacts, Appointments & Tasks
Send Skype For Business Message
Update SharePoint


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And much more!

ThinkAutomation is a business process automation platform designed to monitor and act on business events. Use ThinkAutomation to receive Email Messages, SMS Messages, Database Records, Twitter Feeds, Web Pages, Web Forms, RSS Feeds and other sorts of messages from multiple sources - then extract useful information from those messages to update your databases and perform multiple automated actions. Automate the processes that need to occur when your business receives incoming messages and dynamically respond to things happening on the web.

ThinkAutomation works around the clock and in real-time. It doesn’t sleep, it doesn’t take breaks and it doesn’t make mistakes. ThinkAutomation is active 24/7/365, removing labour intensive tasks, allowing seamless adherence to processes and freeing up key resources to focus on value added activites.


Looking for Email2DB? ThinkAutomation is the new name for Email2DB. Same great product, same great people, all new features.
Email2DB Is Now ThinkAutomation
Cisco use ThinkAutomation SAP use ThinkAutomation AVG use ThinkAutomation Butlins use ThinkAutomation Goodmans use ThinkAutomation Honeywell use ThinkAutomation