SMS to CRM
Our software bots are made for parsing and processing. As part of this, they can extract key information from your SMS messages such as contact details and body text.
ThinkAutomation then inputs this information into your database or CRM. Instead of manual data entry, our software bots enable automatic, accurate database entries.
You’re running a competition and asking entrants to text in their answers to a registered number. ThinkAutomation parses every SMS entry and extracts its details. It then creates a CRM record for each entrant, or updates a record for existing customers.