Register a number as a specific hub
SMS hotlines are a quick and efficient way of handling inbound comms. Using ThinkAutomation, you can register a number as a hub to receive a specific type of business comms.
Your audience can then text that number with the relevant update or information. ThinkAutomation will parse the messages, update your systems and run the relevant follow-up sequence.
Use case
Your HR team wants an automated way to handle absences. You use ThinkAutomation to set up an absence hotline, which employees can text to report off days. ThinkAutomation then picks up the messages and triggers your absence workflows to run.