Process website feedback
Collating customer feedback online takes time. Processing that web feedback and running actions against it takes even longer. So, use ThinkAutomation to help.
You can design workflows spanning auto-responses, CRM updates, spreadsheet entry, sentiment analysis, report generation and more. Your feedback will then be conditionally and automatically processed.
You have an online survey area for customers to answer questions and rate their experience. ThinkAutomation collects all the results and uses them to generate a monthly sentiment report, complete with key promoters and detractors.