Convert text to voice
ThinkAutomation can read text aloud as part of your call handling processes. Up to 4096 characters of text can be read in both male and female voices, and in multiple languages.
Even more useful, text can be personalised for each caller with %field% replacements. This is handy for informing customers in scheduled scenarios, such as bookings and deliveries, as well as for triggered call scripts.
You have terms and conditions that must be read at the start of a phone call. So, you give ThinkAutomation a text script. It will then read this aloud to the caller before passing them through to an agent, saving you time and effort.