Why we should embrace automation disruption
Automation is disrupting our workplaces. The way that we complete our jobs is changing in front of us, and that’s scary.
As a result, many want to reject the benefits of automation, and continue to fight the coming upheaval of the workforce.
But business process automation is becoming ever easier to implement. The study of AI assistants and systems is rapidly progressing. Automation disruption is happening, and we need to be ready to embrace it.
What is automation disruption?
Automation disruption refers to the mass change caused by the introduction of automation, which affects the job market, everyday tasks and working processes. For example, people that used to spend their work hours filling in databases no longer need to thanks to automation. This means they can (and must) spend their workday completing different tasks.
This change has caused some anxiety about the future of job availability to human workers. Many people fear replacement by automation software and robots. The reason behind this automation anxiety is unclear. Media scaremongering and the fear of change are likely contributing factors.
In reality, we have no true way of knowing what will happen during (and after) the automation revolution. But, by looking at history, we can certainly make an educated guess.
Automation disruption has happened before
They say that history repeats itself, and we should learn from it. Well, ‘they’ are right. An early form of widespread automation disruption is seen in the industrial revolution. During this time, many industrial processes were taken over by machines.
Think of the industries that evolved following the invention of the steam engine, electricity, and computers. Each of these inventions disrupted the way people had operated before. If this disruption hadn’t occurred, we wouldn’t be where we are today, or have the knowledge and technology that we take for granted.
While potentially nerve-wracking, new and better jobs have been created by automation before — jobs that we couldn’t have predicted. It’s the same this time around. The results of automation disruption, while unclear, are likely to include the creation of new jobs and careers.
It’s already creating jobs
In fact, studies are already showing that automation disruption isn’t removing jobs from the market. It’s creating more.
This is because automation is a tool, and as a tool, it needs humans to make sure it’s being used properly and effectively. It needs to be checked, updated and maintained as businesses grow and require more processes to be automated.
Similarly, there are things that automation simply isn’t designed to do. Areas like customer care, creativity and decision-making are tasks that need human flexibility and thinking. Automation can simply help store, order and retrieve the data needed to support these human pursuits.
In other words, automation disruption is changing both jobs and the way we work by augmenting existing human workforces. It’s supporting you, not replacing you.
We can prepare
By embracing automation disruption now, instead of fearing it, there’s more time for businesses to prepare for the automation boom.
Companies can provide their teams with opportunities to either fine-tune their skills or retrain. That way, teams can be ready to continue and complete the new work they’ll be doing when automation enters the office.
In this way, companies demonstrate to their employees that they aren’t headed for redundancy. This can ease some of the anxiety around the introduction of automation. Embracing the disruption of automation, then, enables an easy transition from the old to the new.
Automation disruption comes with many benefits for your team. In fact, business process automation can help in almost any section of your business, improving efficiency and productivity across the board. If you can think it, you can probably automate (at least part of) it.
This means that you can have all your data maintenance optimised. You can extract important information from your emails automatically. You can complete complex tasks not only faster but more accurately, with automation software assisting your employees by simplifying the processes needed. It can support your customer service team, help onboarding and HR, and even raise employee satisfaction.
With this extra help, your team can make informed decisions quicker, complete fulfilling work, and get more done.
A gateway to the future
We are entering a transition phase in our development of better and more efficient technology, business processes and employee workloads.
Automation disruption paves the way for progress. With it, we can spend more time growing our businesses, innovating and creating new things. So, don’t fear automation disruption. Embrace it as a gateway to the future of technology.