Send Teams message

Automate Microsoft Teams actions with ThinkAutomation. You can design automations to post messages and notifications to Teams, either on a scheduled or triggered basis. Plus, design your own custom automated Teams bot to connect apps, query databases, and create auto-responses.


Send Teams message - overview

  • This baked-in ThinkAutomation action sends a message to a Microsoft Teams channel on behalf of an Office 365 user
  • You can select a team, a channel, and specify message text – which can use Markdown formatting
  • The ThinkAutomation Teams integration also enables you to build a Microsoft Teams bot with outgoing webhooks
  • ThinkAutomation will then retrieve data from external systems and return the response into Teams as a message
  • Once in Teams, you can use ‘@’ mentions to trigger your bot automations

 

Send Teams message – use cases

  • Automatically send a Teams message when new release notes have been published
  • Query local databases and publish extracted fields into Teams channels
  • Check the status of a support ticket / order by ‘@’ mentioning a Team bot
  • Trigger and kick off a longer process based on Teams messages
  • Plus countless more, depending on your desired use case
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