Email translation

ThinkAutomation can automatically translate emails from one language to another. Then, it will run conditional automations against your parsed and translated email data. So, you can process company messages in over 40 languages and simplify international business.

Email translation – overview

• Connect ThinkAutomation to the mailbox(es) you wish to monitor
• You can then use the drag-and-drop automation studio to build your desired translation workflow
• You can specify a “From” language as part of your flow – for example, if putting ThinkAutomation behind a French mailbox
• Or, ThinkAutomation can automatically detect language (where that language is supported)
• ThinkAutomation will check for new inbound emails every minute, translate text from one language to another, and return the results to a variable in subseconds

Email translation – use cases

• Translate emails before pushing to records in a CRM or database
• Parse and translate an email attachment
• Send triggered auto-responses based on detected language
• Route support tickets according to language
• Translate and convert into speech, with audio returned as a URL
• Plus countless more, depending on your desired use case