ThinkAutomation is a smart email parsing tool. It monitors your incoming emails, picks up each new message, parses it, pulls the relevant data and pushes that data to the relevant place.
1. Email arrives
Your inbound emails all pass through ThinkAutomation
2. Parsed by ThinkAutomation
ThinkAutomation searches for keywords, identifies context and extracts key information
3. Data migration
Email data is then synced to the right place in your systems, based on rule-based logic
Hundreds of combinations
Email parsing can be a simple one step process, or it can involve a chain of actions as part of a larger workflow. You define the rules, and the ThinkAutomation software bots execute them.
You set up your email parsing workflows using conditional processing. (If this, then that.) For example:
If sender is a customer
Update the customer's CRM record
Create a new CRM record with extracted data
If the recipient is out of office AND the email is high importance
Forward the email to a central team mailbox
Create a support ticket with the email attached
If the email contains a PDF attachment
Extract the content into a database record
Upload the PDF to Dropbox
