Powerful automation software to automate your business processes.
ThinkAutomation is a business process automation software solution for businesses of all sizes. Automate on-premise and cloud-based business processes to cut costs and save time.
AI automation
Streamline business processes with powerful automation workflows, enhanced by AI for intelligent communications, decision-making and data processing.
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ThinkAutomation streamlines business automation with intelligent, event-driven workflows. Trigger workflows from emails, chatbots, database updates, local files, webhooks, and more. Use a drag-and-drop, low-code interface to automate business processes like database updates, document processing, notifications, and AI-driven operations. With 130+ workflow actions and support for custom extensions, ThinkAutomation adapts to your business processes and scales with your growth.
Full Setup
Single installer includes
Server and Studio
System Requirements:
- Windows 10/11/Server 2016 or higher
- 500MB free disk space
- 4GB ram
Desktop Connector
Optional desktop connector for
network users
System Requirements:
- Windows 10 or higher
- 100MB free disk space
- 2GB ram
AI-enabled workflow automation
ThinkAutomation streamlines business automation with intelligent, event-driven workflows. Trigger workflows from emails, chatbots, database updates, local files, webhooks, and more. Use a drag-and-drop, low-code interface to automate business processes like database updates, document processing, notifications, and AI-driven operations. With 130+ workflow actions and support for custom extensions, ThinkAutomation adapts to your business processes and scales with your growth. Running on-premises or in your private cloud, it provides full control, faster execution, and lower long-term costs.
| IF | Then | And |
|---|---|---|
| If sender is an existing customer | Save to archive | Create a new CRM record with extracted data |
| If the subject contains 'support' AND the email is high importance | Save to archive | Create a support ticket with the email content |
| If the sender is a customer AND the email contains a PDF attachment | Save to archive | Extract the content and save to a database |
Own your automation solution end-to-end
Flexible deployment
Connect automations to public web forms. Connect to and update cloud services. Provide a secure gateway to on-premises data.
Connect to the cloud
Connect automations to public web forms. Connect to and update cloud services. Provide a secure gateway to on-premises data.
Reduce costs
Connect automations to public web forms. Connect to and update cloud services. Provide a secure gateway to on-premises data.
Popular automation workflows.
Email Automation
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
Document Processing
ThinkAutomation is great at document processing. Automations can parse email attachments, convert files, extract text and upload data, and eliminate the admin that comes with file management.
Database Automation
Use ThinkAutomation to create custom database updates and lookups as part of your workflows. Automations can pull data from your databases and run the required follow-up tasks automatically.
Email Archiving
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
Email Automation
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
Document Processing
ThinkAutomation is great at document processing. Automations can parse email attachments, convert files, extract text and upload data, and eliminate the admin that comes with file management.
Database Automation
Use ThinkAutomation to create custom database updates and lookups as part of your workflows. Automations can pull data from your databases and run the required follow-up tasks automatically.
Email Archiving
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
Powerful automation software to automate your business processes.
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Benefits of automation.
Customers feel the magic of ThinkAutomation software.
Increased Efficiency
ThinkAutomation automates repetitive tasks and workflows, freeing up employees’ time to focus on higher-value activities.
Enhanced Customer Experience
ThinkAutomation can improve customer service by automating customer communications, ensuring prompt responses to inquiries and issues.
Improved Accuracy
Automation reduces the likelihood of errors caused by human input, resulting in more accurate and reliable data.
Scalability
ThinkAutomation can handle large volumes of data and processes, allowing businesses to scale their operations without adding staff.
Cost Savings
Automating business processes can significantly reduce operational costs, as it eliminates the need for manual labor and streamlines workflows.
Customisation
ThinkAutomation’s open-ended studio allows for the creation of custom workflows that meet specific business needs and can integrate with existing systems.
The time savings so far in using ThinkAutomation have been considerable. We’re just scratching the surface of the potential efficiencies the product can provide an enterprise of our size.
ThinkAutomation gives us a significant advantage over our competitors.
ThinkAutomation provides a simple solution to often complex administrative systems.
Simply put, ThinkAutomation is strategic to my company’s operations
It is the glue between all of our disparate software elements, acting kind of like Zapier on steroids.
Since ThinkAutomation doesn’t require a genius programmer, we save a huge amount of cost and get things done for clients quicker. If we have a problem, ThinkAutomation support has always been great. Even suggestions for feature improvements receive a response. our experience has been great.”
Within 30 days, it became obvious this software would be ideal for improving the efficiency of locate requests in Bozeman. The learning curve wasn’t too steep and we were able to get workflows working right away with the help of the user guides provided.
One price, thousands of processes.
ThinkAutomation doesn’t cost extra if you build out hundreds of workflows. Nor do we add fees for processing higher volumes of data. Instead, you pay a fixed price that covers you for unlimited data processing and unlimited workflows. Automate thousands of processes, for a fraction of the usual cost.
Professional
- Unlimited message sources
- Unlimited messages per day
- Custom C# scripting
- Custom actions
Prefer to pay via invoice or need more? Our Enterprise edition can be tailored to your needs.
- Everything covered in the pro edition, plus access to our technicians
- High availability and failover
- Options for extended support and services
- Multi-tenant
Taking care of your customer communication admin
Reduce your manual resource strains. ThinkAutomation is designed to retrieve contact center data, process that data, and respond to it based on your workflow rules.
Get
Inbound customer messages and changes in monitored systems all pass through ThinkAutomation.
Do
ThinkAutomation integrates across your contact center stack to parse, process and push new data.
Send
Triggers kick into motion to send relevant responses, or perform the right follow-up action.
Use a private AI server
In addition to ChatGPT, Azure and Grok, ThinkAutomation seamlessly integrates with OptimaGPT, Parker Software’s self-hosted AI server designed for secure, on-premises processing.
Unlike public AI servers, OptimaGPT runs in your own environment which ensures full control over sensitive data, making it ideal for regulated industries or where use of external AI services may cause privacy issues. It uses a ‘bring your own model’ approach, allowing you to use freely available large language models (LLM) (such as LLama and Deepseek). Simple to set up and cost-effective, OptimaGPT works out of the box with ThinkAutomation, providing unlimited, privacy-first AI-powered automation without ongoing usage fees.
For more details on OptimaGPT, see OptimaGPT.
Use a private AI server
In addition to ChatGPT, Azure and Grok, ThinkAutomation seamlessly integrates with OptimaGPT, Parker Software’s self-hosted AI server designed for secure, on-premises processing.
Unlike public AI servers, OptimaGPT runs in your own environment which ensures full control over sensitive data, making it ideal for regulated industries or where use of external AI services may cause privacy issues. It uses a ‘bring your own model’ approach, allowing you to use freely available large language models (LLM) (such as LLama and Deepseek). Simple to set up and cost-effective, OptimaGPT works out of the box with ThinkAutomation, providing unlimited, privacy-first AI-powered automation without ongoing usage fees.
For more details on OptimaGPT, see OptimaGPT.
AI automation use case examples
Book a demo
Email Automation
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
Email Automation
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
Email Automation
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
Email Automation
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
Email Automation
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
Email Automation
ThinkAutomation is a smart email automation & parsing solution. Monitor your incoming emails, pick up each new message, parse it, pull the relevant data and push to the relevant place.
These are just a few examples of how you can use AI Automation with ThinkAutomation.
Taking care of your customer communication admin
Reduce your manual resource strains. ThinkAutomation is designed to retrieve contact center data, process that data, and respond to it based on your workflow rules.
- Use ThinkAutomation with AI to respond to incoming emails using a local knowledge store for context.
- Use ThinkAutomation with AI to respond to incoming emails using a local knowledge store for context.
- Use ThinkAutomation with AI to respond to incoming emails using a local knowledge store for context.
- Use ThinkAutomation with AI to respond to incoming emails using a local knowledge store for context.
- Use ThinkAutomation with AI to respond to incoming emails using a local knowledge store for context.
- Use ThinkAutomation with AI to respond to incoming emails using a local knowledge store for context.
- Use ThinkAutomation with AI to respond to incoming emails using a local knowledge store for context.
- Use ThinkAutomation with AI to respond to incoming emails using a local knowledge store for context.
- Use ThinkAutomation with AI to respond to incoming emails using a local knowledge store for context.
Need help?
Whether you’re a new customer just starting out a free trial, or an existing customer updating your edition, our team is here to help.
Email - Automate Incoming Email Processing
Read and parse email from any Office 365 folder or shared mailbox. Optionally delete processed messages, move or set message flags.
Read and parse email from any Office 365 folder or shared mailbox. Optionally delete processed messages, move or set message flags.
Document Processing
Read and parse email from any Office 365 folder or shared mailbox. Optionally delete processed messages, move or set message flags.
Web form automation - an example
Below is a sample web form that triggers an automation workflow to generate a PDF quotation. Give it a try!
Tab 1 Identify automation opportunities
As well as listening to your automation goals, we will also use the discovery session to identify additional opportunities suited to your business.
ThinkAutomation is a scalable tool with thousands of actions and combinations. So, its likely that we will be able to suggest further, unthought areas where automation could save you time and money. If you want to introduce AI automation into your business, we can suggest the best options available.
Tab 2 Identify automation opportunities
As well as listening to your automation goals, we will also use the discovery session to identify additional opportunities suited to your business.
ThinkAutomation is a scalable tool with thousands of actions and combinations. So, its likely that we will be able to suggest further, unthought areas where automation could save you time and money. If you want to introduce AI automation into your business, we can suggest the best options available.
Tab 3 Identify automation opportunities
As well as listening to your automation goals, we will also use the discovery session to identify additional opportunities suited to your business.
ThinkAutomation is a scalable tool with thousands of actions and combinations. So, its likely that we will be able to suggest further, unthought areas where automation could save you time and money. If you want to introduce AI automation into your business, we can suggest the best options available.
Other Services
We can help you achieve your automation goals quickly and effectively. With over a decade of experience in business process automation (BPA), AI automation and business process management implementation, we are experts when it comes to evaluating and executing bespoke business automation needs.
- Automation Implementation
- Periodic Health Checks
- ThinkAutomation Version Migration
- ThinkAutomation Training
- Product Support and Updates
Automation Implementation
ThinkAutomation offers a vast business automation workstation kitted with hundreds of tools to help you automate your business processes. If you haven’t got the time to build out your own custom workflows, or lack experience in using the tools, then we can help.
Setup support
You might already have a great tech team, who just need an overview on ThinkAutomation usage. In these instances, we can put our expert automation technicians at your disposal.
Our team has deep technical and industry knowledge, and can show you how to implement ThinkAutomation in accordance with best practices.
Setup support
You might already have a great tech team, who just need an overview on ThinkAutomation usage. In these instances, we can put our expert automation technicians at your disposal.
Our team has deep technical and industry knowledge, and can show you how to implement ThinkAutomation in accordance with best practices.
Setup support
You might already have a great tech team, who just need an overview on ThinkAutomation usage. In these instances, we can put our expert automation technicians at your disposal.
Our team has deep technical and industry knowledge, and can show you how to implement ThinkAutomation in accordance with best practices.
Periodic Health Checks
ThinkAutomation offers a vast business automation workstation kitted with hundreds of tools to help you automate your business processes. If you haven’t got the time to build out your own custom workflows, or lack experience in using the tools, then we can help.
ThinkAutomation Version Migration
ThinkAutomation offers a vast business automation workstation kitted with hundreds of tools to help you automate your business processes. If you haven’t got the time to build out your own custom workflows, or lack experience in using the tools, then we can help.
ThinkAutomation Training
ThinkAutomation offers a vast business automation workstation kitted with hundreds of tools to help you automate your business processes. If you haven’t got the time to build out your own custom workflows, or lack experience in using the tools, then we can help.
Product Support and Updates
ThinkAutomation offers a vast business automation workstation kitted with hundreds of tools to help you automate your business processes. If you haven’t got the time to build out your own custom workflows, or lack experience in using the tools, then we can help.
Request an business automation consultation
Media enquiries
Working on a ThinkAutomation story? Please contact us via email using [email protected].
Ready to automate your email processing?
Ease your email admin with a free trial of ThinkAutomation.
Headline Here
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From Email2DB
As well as listening to your automation goals, we will also use the discovery session to identify additional opportunities suited to your business.
ThinkAutomation is a scalable tool with thousands of actions and combinations. So, its likely that we will be able to suggest further, unthought areas where automation could save you time and money. If you want to introduce AI automation into yoEmail2DB was reborn as ThinkAutomation in 2015. This rebrand better reflected the product’s range and huge scope. After all, if you can think it, ThinkAutomation can automate it.
In 2021 we released ThinkAutomation Version 5, which is a ground up re-write using the latest development technologies.
Today, the product is used by thousands of businesses in over 100 countries. It has been redesigned for high availability, increased flexibility with implementation, AI integration and greater workflow possibilities. And the developments are ongoing.
We have a dedicated team focused on ThinkAutomation, adding new actions and integrations with every major update. The product has evolved from a simple email to database tool into the powerful and flexible automation platform.ur business, we can suggest the best options available.
To ThinkAutpmation
In 2021 we released ThinkAutomation Version 5, which is a ground up re-write using the latest development technologies.
Today, the product is used by thousands of businesses in over 100 countries. It has been redesigned for high availability, increased flexibility with implementation, AI integration and greater workflow possibilities. And the developments are ongoing.
We have a dedicated team focused on ThinkAutomation, adding new actions and integrations with every major update. The product has evolved from a simple email to database tool into the powerful and flexible automation platform.ur business, we can suggest the best options available.
ThinkAutomation is a scalable tool with thousands of actions and combinations. So, its likely that we will be able to suggest further, unthought areas where automation could save you time and money. If you want to introduce AI automation into yoEmail2DB was reborn as ThinkAutomation in 2015. This rebrand better reflected the product’s range and huge scope. After all, if you can think it, ThinkAutomation can automate it.
UK Head Office
Tel 0339 0882 943
Parker Software Limited, Victoria Business Park, Prospect Way, UK, ST8 7PL
US Office
Tel: (833) 932 4638
Parker Software Inc, 4767 New Broad Street, Orlando FL 32814, USA
Lets Connect
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UK: 0330 0882 943
US: (833) 932 4638
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Last Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Last Send payment and billing alerts
Perhaps you send customers a billing alert before payment is due. Or perhaps you send payment confirmations, or non-payment warnings, or payment failure notifications.
Whatever the finance email, ThinkAutomation can automate it. First, you create a series of ‘if this, then that’ rules. Workflows then use these rules to push out your emails at the right time.
Frequently Asked Questions
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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit.
Partner Media Kit
All the assets you need to use the ThinkAutomation brand.
The ThinkAutomation partner pack
What are we offering you in terms of a ThinkAutomation partnership? Here’s the overview of your licence discounts, your access to our team, and your rights as a reseller.
Resources and brochures
Need some ready-made sales assets? Or some information to help you discuss and pitch our product? Download what you need below.