Business Process Automation for the Public Sector
Business Process Automation for the public sector is essential for increasing security, efficiency and enhancing customer service. Opting to use BPA scalable technology to automate public sector processes such as document archiving, data entry, form processing, application approvals, and more, streamlines day to day tasks. This helps to reduce risks, saves time and money.
Automation is becoming a priority in public sector organisations such as government, local council, healthcare, education and more.
Why Business Process Automation Matters for the UK Public Sector
Explain growing pressure on public organisations to streamline operations, reduce costs, and digitise services.
Public sector digital transformation is becoming more common practice and organisations must be sure they are using trusted, secure software when introducing public sector workflow automation.
As more pressure is being put on the public sector, particularly government and local councils to reduce costs, streamline operations and digitise services, systems like ThinkAutomation are becoming more and more in demand.
Whilst introducing AI in public sector automation may still have stigma attached, ThinkAutomation has continually developed its service to focus on security and efficiency, making it a top choice in BPA for public sector UK wide.
Automate End-to-End Workflows Across Departments
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HR & recruitment onboarding
BPA transforms onboarding ensuring everything is in place for new hires, reducing risks of non-compliance or missing critical documents, improving productivity with fewer errors, making processes more cohesive with less duplication.
Finance & invoice processing
BPA improves speed, accuracy and visibility, ultimately cutting costs, reducing risks and allowing finance teams to refocus their time on more skilled work such as forecasting, and budgeting.
FOI requests handling
BPA is ideal for FOI requests handling they often adhere to strict deadlines, cross department communications and detailed record keeping. Compliance and transparency are streamlined, and manual workload is reduced.
Compliance & document management
BPA is crucial for compliance and document management, especially in government, healthcare, finance, and regulated industries. It enables organisations to manage risks, meet legal obligations and maintain documentation control.
Automate public sector processes across all departments
Low-Code Automation for Government Teams
ThinkAutomation’s software is built with the user in mind. A simplified platform that offers a drag-and-drop, low code interface enables the general user to optimise workflows without the need of a developer. The low-code automation for government and public sector organisations allows non-technical staff to create and improve digital processes themselves.
This means applications can be built in days or weeks rather than months, and departments can adapt quickly to changing public needs. Government automation tools reduce IT dependency, automates manual, paper-heavy tasks, offers a better experience to the organisation’s end user, and enhances security and compliancy.
Secure, On-Premise or Private Cloud Deployment
Public sector organisations are always looking for the most secure automation software in the UK which is where ThinkAutomation comes in. With a choice of secure, on-premises or private cloud deployment, the business processing software enables public sector organisations to maintain full control over their data. With mounting concerns over data sovereignty and national data protection law compliance, internal hosting is essential. It ensures public sector data protection as sensitive information never leaves the organisation by avoiding external cloud risks.
ThinkAutomation seemly integrates with on-premises or private cloud AI servers such as OptimaGPT, our on-premises or private cloud-hosted server.
On-premises or private cloud BPA is heavily used for document archiving and data sovereignty. It integrated well with legacy systems which is a key requirement of public sector organisations.
AI-Powered Public Sector Automation
AI in public sector automation is a powerful tool, saving staff time on manual processes which allows them to offer a better experience to the public.
Smart document handling
Automate processing of documents and attachments. Workflows can be set up to parse incoming documents, validate information, store records in databases, trigger approvals, or generate automated responses.
Auto-replies to citizen emails
Define the rules for ThinkAutomation to execute using conditional processing. Upon receipt of an email, ThinkAutomation searches for keywords, identifies context and extracts key information, the actions the email based on the pre-defined rule.
Chatbot-driven workflows
Integrate ThinkAutomation with WhosOn, our advanced chat technology. WhosOn offers the smartest chat features spanning bots, advanced analytics, conversational automation and more. WhosOn is hosted on your on-premises server, keeping data secure.
Why Choose ThinkAutomation for the Public Sector?
Contact us for a trial of our workflow automation software.
Key benefits:
130+ prebuilt actions
Unlimited workflows
No per-user pricing
Custom extension support
Secure on-premises or private cloud deployment
Enhanced document archiving and processing
Public Sector Automation FAQs
Business process automation in the public sector is the use of technology to streamline and automate manual, repetitive tasks. This is typically in government, council, education and healthcare organisations who need to put more emphasis on service delivery. It often includes document archiving, intelligent document processing, integration with legacy systems, supporting public sector workflow automation, speeding up data entry, automating approvals and more.
Automation software for local councils is a powerful tool for handling routine tasks. This includes invoice processing, freedom of information requests, scheduling, onboarding and data entry. Setting up bespoke workflows saves time, reduces human error and gives staff more opportunity to deliver quality services to local residents.
ThinkAutomation is secure automation software in the UK and has been created with government level security in mind. Its deployment model is designed to ensure data remains within the organisation’s infrastructure, supporting public sector requirements to put data security at the forefront.
ThinkAutomation is designed for on-premises so internal hosting for security, compliance and integration isn’t a concern. Its deployment model ensures all data remains within the organisation’s infrastructure, providing greater control, flexibility, and peace of mind for handling sensitive information.