case studies

March 19, 2026 by admin_thinkauto

Saving GenTent over $25,000 every year through automation software

ThinkAutomation was implemented to power this workflow. Customer-submitted data was ingested, validated, standardised, and either auto-approved or routed to customer service when necessary.

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September 22, 2025 by Julia Irish

Always ahead of the herd – EweMove

ThinkAutomation helps EweMove bring efficiencies to some of the important processes that generate business leads.

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September 22, 2025 by Julia Irish

Closing the gap between drivers and customers – Addison Lee

The Addison Lee Group is the largest provider of managed ground transport services in the world. With a little help from ThinkAutomation and its Twilio integration, the business makes sure its drivers and customers are kept connected.

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September 22, 2025 by Julia Irish

Helping Cisco connect the unconnected

Cisco is the worldwide leader in internet networking. A multi-national, multi-billion tech company, Cisco systems help power 85% of all internet traffic. One of its key goals is to “connect the previously unconnected”. And that’s just what ThinkAutomation helped Cisco achieve internally.

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September 22, 2025 by Julia Irish

Supporting the Xerox support team

Xerox is the world’s biggest name in document services. With a multi-billion dollar revenue and tens of thousands of employees across 160 countries, Xerox’s giant operations need a robust customer support infrastructure in place. ThinkAutomation is proud to help.

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September 22, 2025 by Julia Irish

Automapping: a bold new world for business automation – Bozeman

Bozeman Council was looking to alleviate manual processes during GIS mapping, and opted for automation technology to help. Through a novel use of ThinkAutomation, Bozeman now has a portable, visual data processing tool that helps automate the mapping of their streets.

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September 22, 2025 by Julia Irish

How musicMagpie Automated 15,000 Customer Emails a Week

musicMagpie has been helping millions of users sell goods online since 2007. A multi-awarding, multi-category recommerce company, the brand’s rapid growth has earned recognition in the Sunday Times Tech Track 100 list. Such high growth spelt strained operations, until ThinkAutomation brought relief.

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