Set up two-factor authentication
Data protection is of increasing concern to customers. Two-factor authentication adds an extra layer of security to the user’s data, helping to protect their sensitive actions.
ThinkAutomation helps make the process easy and automatic. Acting on your ‘if’ rules, our software bots generate and send passcodes via SMS as part of two-factor authentication workflows.
A customer requests a password reset. ThinkAutomation sends a randomly generated password to the customer via email. Then, it sends a code to their listed mobile number via SMS which they must also enter to proceed.