Send employee alerts
ThinkAutomation can auto-send SMS messages to employees to alert them of opportunities, issues, and updates. That might be a rota change, a new lead, a system failure, or any other business event.
This works using triggers: if this happens, send that SMS to this/these numbers. Your employees remain in the loop, via a channel that’s quick, convenient, and often more conspicuous than email.
Use case
A customer submits an add-on request via your website. ThinkAutomation parses the web form and extracts the key details. Then, it pushes an SMS message to the designated salesperson containing the specific details of the request.