Send automated IMs
Instant messaging wins quicker attention and responsiveness than email. So, ThinkAutomation can push out automatic IMs at important or opportune moments.
This works across Skype, Slack, and any XMPP instant messaging service. You create the ‘if’ rules defining the conditions for sending an IM, and ThinkAutomation automates the rest.
Use case
You receive a new demo request via your website. ThinkAutomation retrieves the web form, and triggers into action to send an IM to the designated product demo employee on Slack – complete with web form details.