Normalise phone numbers
When making international calls, you need the correct country code preceded by the + symbol. So, ThinkAutomation can pre-format your phone numbers based on geolocation.
This helps you keep your customer records correct and consistent, as well as boosting the speed and efficiency of triggered outbound calls.
Use case
You want all the telephone numbers listed in your databases to be formatted based on country, for ease of calling. So, you use ThinkAutomation’s country lookup functionality coupled with ‘if’ rules to run an action that automatically normalises phone numbers.