Mailbox management
Our software bots are great at whizzing through high-traffic mailboxes. ThinkAutomation can monitor your emails and automate the workflows of shared company inboxes.
It could be forwarding critical emails to a manager, responding to routine enquiries, syncing data to a third-party system or updating the status of emails: our software bots can manage your mailboxes.
Use case
You have an Exchange Server mailbox that handles order queries. ThinkAutomation can auto-respond to emails that follow a regular format, and mark them as “Complete.” For emails that follow an irregular format, it can mark with a “Follow up” for human attention.