ThinkAutomation can perform complex mail merges and proceed to run automated actions off the back of the merge.
All mail merge fields in a Word document can be replaced with ThinkAutomation field or variable values. Resulting merged documents are then saved and used within your sending workflows.
A customer places an order. ThinkAutomation processes the order and extracts its information. It then performs a Word mail merge to create an order acknowledgement document. Last, it converts the new merged document to a PDF before emailing back to the customer.