ThinkAutomation provides a data backup service. Every CRM record it updates and every message it parses is logged separately in the ThinkAutomation message store.
This helps you ensure your comms are traceable and secure. Automatically, your CRM is protected against factors such as accidental data deletion, system failure, user migration and IT disaster.
Your SQL Server database has suffered a failure. To access all the messages processed to your CRM that day, you can see full copies (including attachments) inside the ThinkAutomation message store.