CRM record translation
ThinkAutomation supports over 60 languages — both to and from. This is handy for translations, helping keep customer CRM records stored in your language of choice.
Our software bots scan inbound messages to detect the language used. If the language is not your native one, ThinkAutomation will automatically translate before pushing to your CRM.
Use case
An international customer sends you an email in German. ThinkAutomation detects the language, and translates that email into English. This translated content is then appended to the email, and stored in your CRM against the relevant customer account.