Click to call
ThinkAutomation can power a “Click to call” option on your website. The visitor submits a web form with a phone number, and ThinkAutomation proceeds to initiate the call.
This helps you smoothly connect online customers with customer service representatives, directly from your website.
Use case
You have a help section that typically has poor engagement rates. So, you add a “Click to call” option to provide live support to customers in need of help, using ThinkAutomation to bridge your calls.