Consumers have high expectations when it comes to Twitter response times. To meet those expectations round the clock, use our software bots to reply automatically and accurately.
ThinkAutomation can monitor Twitter, parse tweets and run them against your rules and conditions. So, you can create a series of responses for almost any class of enquiry, comment or complaint.
You receive a new tweet containing your ‘@’ handle. ThinkAutomation picks up this tweet and runs the content through its analysis engine. It can then send a thank you, an apology, or any other message based on the sentiment and/or word choices found.