Auto-respond to emails
Our software bots offer a sophisticated auto-response service. ThinkAutomation can automatically reply to certain emails, to help you speed up your response windows.
Using data pulled from emails coupled with rule-based logic, our software bots generate correct, personalised responses to your customers.
A customer emails asking for an update on their order. ThinkAutomation uses the sender details to cross-reference your databases, and check for delivery progress. It then sends the customer an automated response containing dispatch dates and an ETA.