An antidote to snafu

Snafu is a term with roots in the military. Initially, it stood for ‘situation normal: all f***** up’. (Or ‘all fouled up’ for a cleaner version.) Nowadays, snafu is an everyday word meaning chaos and disorder.

In business, then, ‘snafu’ might refer to anything and everything that’s riddled with chaos and disorder. It’s those disorganised tasks and uncleansed databases. It’s the plethora of unprocessed emails that need untangling.

As such, snafu can strike any part of your business. But is there an antidote?

Automation order

Business snafu is chaos in the workplace. The opposite of chaos is order. So, could the antidote to snafu be something that embodies order?

Something like, for instance, business process automation.

Automation software runs on rules and logic. There’s no room for chaos — everything follows a logical, ordered process. And you set it up based on your needs. So, no matter the snafu in question, you can create automated rules that bring order to the chaos.


Perhaps you have data snafu on your hands. Chaos with data is not uncommon, given how much of it gets collected daily.

Data snafu looks like data trapped in silos. Or stored in non-standard formats, making your documents and databases look messy. You can’t find the information you need. New data and outdated data are mixed together. In short, data snafu restricts the value of your data.

With automation, you can bring order to your data.

For instance, you could use automation software to automate your data cleansing.  In other words, automation can remove out-of-date or inaccurate data. It can format invalid entries and automatically update and back up your databases.


Overloaded email inboxes mean that there’s a never-ending stream of attachments to manage, customers to answer, and data to extract. Not to mention all the outgoing emails you need to send. The results are missed emails and deadlines, lost information, and unanswered service queries. (To name a few.)

Automation can act as an antidote to snafu in your emails. This is because it can operate as a parser, extracting useful information. Then, with conditional processing, it can trigger a variety of actions to fight the chaos of overflowing inboxes.

For example, it could upload that data into the relevant databases for you. (Abolishing troublesome manual data entry.) Or, it can convert attachments into useful file formats for you. It can even send an automatic, personalised reply. It can flag important emails and send alerts to your team, so they know where to direct their attention. 

Social media

As a final example, you might be facing a social media snafu. This sees an overload of comments to reply to, a host of sentiment data going unused, lost leads and posts that need writing.

Social media chaos is particularly problematic because everything happens in public view. So, can automation act as an antidote to snafu here, too? You bet.

With automation, you can schedule posts and create support tickets. Plus, you can set it to monitor keywords. This means you get a view of the perception of your brand and that of your competitors.

Indeed, automation can bring order even to the chaos of social media.

An antidote

Snafu can strike any department in your business, from HR, to IT, to Marketing. But where there’s chaos, you can use automation to bring order.

Don’t accept business snafu. Bring order to your office, with a 30-day free trial of our antidote to snafu: ThinkAutomation.