Action Library > Autotask

Find more ways to automate via our online community library. The library is constantly growing, expanded by both our verified users and by the team here at Parker Software. To add any new actions for your automations, use the “Custom actions” tab inside the ThinkAutomation Studio. Learn more

Autotask – Get Ticket Field Value

Type: Custom ActionAuthor: Sam Ainsworth

Gets a specific Autotask entity ID based off its label counterpart.

Currently supports:
- Queue
- Issue
- Sub-Issue
- Billing Code

  • Common

  • Data

  • Outgoing

  • Documents

  • Office 365

  • General

  • Network

  • CRM

  • Xero

  • Web

  • Location

  • Twilio

  • Sentiment

  • Azure

  • System

  • Amazon

  • Azure Cognitive Services

  • Finance

  • Sample

  • Flow

  • Microsoft Graph

  • Talkyard

  • Virus Scanning

  • Password Managers

  • Dynamics On-Prem

  • Pipedrive

  • monday.com

  • Autotask

  • Tessitura

  • Testing

  • PayPal

  • Redis

  • SharePoint

  • WhosOn Helpers

  • QuickBooks

  • Email

  • Shopify

  • WooCommerce

  • Stripe

  • Download